Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link. You can also track your parcel directly through our website using your order number and email address.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition, unworn, and with tags attached. Please note that for hygiene reasons, earrings and undergarments cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible 'buy now, pay later' options including Afterpay, Klarna, and ZipPay.
How do I know what size to order?
Each product page features a specific size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Size & Fit' notes for model measurements.
Can I change or cancel my order after it's been placed?
Because we aim to process orders as quickly as possible, we are usually unable to make changes or cancellations once an order is confirmed. Please double-check your address and items before completing your purchase.